Happy Holiday - Support Coverage Details

Season's Greetings from Zuken!

Best wishes for a happy and safe holiday season - and for those who are working, below are details of our support coverage.

With 2021 drawing to a close, we are looking forward to the holiday season.

We would like to take this opportunity to thank you for your trust and partnership with Zuken throughout 2021.

We hope we’ve continued to meet and even exceed your expectations. If there is any other wish you have, please contact your account manager or support manager.

Support during the Holidays

During the Holiday season our offices will close for a few days to allow our colleagues to rest and spend time with their loved ones, ready to come back in 2022 invigorated for the year ahead.

During this period you can still login and submit your questions / issues within our support website, Zuken Global Support and we will answer upon our return.

Europe

The office will be closed from midday Friday 24 December, re-opening on Tuesday 4 January 2022. During the closed period you can send your questions by email uk-hotline@gb.zuken.com. Support will be available to reply to your messages from Tuesday 4 January 2022

The office will be closed on Friday 24 December, re-opening on Tuesday 4 January 2022.
During the closed period you can send your questions by email at Hotline@de.zuken.com

E3 support: The E3 support team is available via phone and mail e3-support@de.zuken.com

The office will be closed on Friday 24 December, re-opening on Monday 3 January 2022.
During the closed period you can send your questions by email (info@ch.zuken.com).We will answer your queries upon our return

The office closure times are to be confirmed.
During the closed period you can send your questions by email Support@it.zuken.com

The office will be closed on Friday 24 December, re-opening on Tuesday 4 January 2022.
During the closed period you can send your questions by email support@fr.zuken.com

Americas

Zuken USA offices will be closed and hotline coverage not provided on Dec 24 and Dec 31, 2021

  • Hotline coverage will be available Dec 27, 28, 29 and Dec 30
  • Standard services start again on Monday, Jan 03, 2021

 

Merry Christmas and a Happy New Year from all at Zuken