Privacy Policy

For Website Users, Clients and Potential Clients



ZUKEN USA (“ZUKEN,” “we,” “us,” or “our”) respects your privacy, and we are committed to protecting your privacy through our compliance with this Privacy Policy (“Policy”). This Policy was created in order to demonstrate ZUKEN’s commitment to the privacy of website users, clients, and potential clients and governs how ZUKEN collects and uses data, including from forms, our apps, registration platforms and websites, social media, and our website: (“Website”). By accessing our Website or providing your information to us, you accept and agree to the practices described in this Policy.

What Types of Data We Collect and How We Use It

We collect a variety of information when you visit our website and/or engage with our company.

Personal Data may include name, employer, email, employer phone, mobile phone, business address, IP addresses, credit card information, and details of products and/or services purchased and identifies you as an individual or is information that can be linked to you as an individual (“Personal Data”).

Here is what we collect and how we use it:


How We Collect Personal Data

In general, Personal Data is being collected when a website visitor completes a form or has emailed the organization. In addition, Personal Data will be requested in connection with applications, conference registration, event activities, purchasing products or services, requesting additional information, signing up for newsletters, registration for an education program, submitting a program application (e.g., award, certification, etc.), and/or completing the application to be a speaker at a ZUKEN event, or submitting questions through these sites.

ZUKEN does not knowingly collect or use any Personal Data from users under 13 years of age.


A cookie is a piece of data stored for varying amounts of time on the user’s hard drive containing information about the user.  ZUKEN may use cookies in order to collect certain information about you, such as IP addresses (the Internet address of a computer), domain names (e.g., whether you are logged on from a .com, .gov, or .edu domain) and the type of computer and operating system being used.  We may also use cookies to identify your computer when you revisit our Website or to recall your authentication information.  We may collect such information in order to better operate the Website so as to enhance your experience while using the Website.  You have the option of setting your computer to disable cookies or to alert you when cookies are being used.  If you choose to disable cookies, please be aware that portions of the website may not function properly.

How We Share Information

ZUKEN may provide personal information to third party agents that have been hired to help provide a requested good or service or to facilitate us in providing our services to you. This may include payment processors, system providers, off-site venues, ZUKEN newsletter publishers, website analytics, participant analyses, and/or update on programs and services. We also share data with exhibitors and sponsors at our conference. Unless directed otherwise at the time of collection, we may also share collected personal information with third parties.  Visitors may opt-out from the sharing of collected information. ZUKEN may remove your personal information from our database, thereby cancelling your registration, or permit you to opt-out of further email contact (excepting notification of major changes to the service) while still allowing access to the site. To request a cancellation, send an email to identifying the action you would like us to take.

ZUKEN reserves the right to disclose without notice any information in its possession if required to do so by law, to protect or defend ZUKEN’s rights or property, or to respond to any emergency.

External Links

This Policy only addresses ZUKEN’s use and disclosure of your Personal Data. The Website may contain links to other websites, so please be aware that we are not responsible for the privacy practices of other websites, and we are not liable for their misuse of Personal Data. We encourage you to be aware that when you go to another website you should carefully read their privacy policy.  Links to other sites do not imply ZUKEN’s endorsement of the products or services, or privacy or security practices of those websites.

Our Security Measures to Protect Your Personal Data

We are committed to taking reasonable efforts to secure the information that you choose to provide us, and we use a variety of security procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data. Except as otherwise provided in this Policy, we restrict access to Personal Data to our employees who need to know the information to operate, develop, or improve our products and services.

Unfortunately, no transmission of Personal Data over the internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, ZUKEN cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. ZUKEN has no responsibility or liability for the security of information transmitted via the Internet. If you have questions about this Policy or the security of your Personal Data, please contact us as indicated under the “Contact Us” section below.

We retain your Personal Data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.


We may amend this Policy from time to time without prior notice. If we decide to change this Policy, we will post those changes on our Privacy Policy page so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it, so please review it periodically.

Your continued use of our website will be deemed to be your agreement to the changed terms.

Contact Us

If you have any questions about this Policy or our treatment of the information you provide us, contact us at or call 1-800-356-8352.

Last updated February 21, 2024