Position: Applications Engineer
Reports to: Director of Customer Support
Education: BSEE, BSCS, or Equivalent
Location: Home office in USA
Status: Full-time
Job Description
This is your opportunity to join Zuken’s elite team of professionals providing application technical expertise relative to the sale, deployment, and support of Zuken’s E3.series software suite – the premier software solution for design and verification of electro-mechanical control schematics, control panel layouts, interconnection diagrams, wiring, cabling, and wire harness assemblies ( https://www.zuken.com/us/product/e3series/ ). You will provide application support to Zuken customers in a wide range of North American industries, including automotive and transportation, military, aerospace, machinery, medical electronics, and power systems.
Primary job responsibilities include assisting customers with implementing E3.series software, Q&A, troubleshooting and resolving customer usage issues, and providing day-to-day customer support. Opportunities for advancement include instructor, professional services including large-scale deployment projects, and pre-sales engineering positions. Opportunities for business travel in support of Zuken’s rapidly growing North American customer base.
Qualifications
Minimum: Five years experience as a field application engineer or design engineer. Hands-on CAD experience with one or more schematic capture or cabling design tools. Technical writing and or software specification development experience.
Preferred: Five + years experience as a field applications engineer focused on cabling and wire harness design. E3.series software experience is a plus.
The successful candidate will be self-motivated, have outstanding communication skills (both verbal and written), and have the ability to manage multiple tasks effectively. Must be capable of working in both a team environment and individually. Strong customer relation skills are a must. The ideal candidate may spend 25% on-site with Zuken customers in multiple locations within North America.
This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Citizens.
Zuken USA Inc. offers a competitive salary, bonus, and benefits package. Please send your resume and salary requirements to careers@zukenusa.com
