Applications Engineer (Support and Services)
Position: Applications Engineer (Support and Services)
Reports to: Director of Customer Support
Education: BSEE, BSCS, or Equivalent
Location: Home office in U.S.
Provide application technical expertise relative to the sale, deployment, and support of Zuken’s E3.series software suite to a wide range of North American industries (automotive, military, aerospace, machinery, and power). The E3.series software suite focuses on designing and verifying electro-mechanical control schematics, control panel layouts, interconnection diagrams, wiring, cabling, and wire harness assemblies. Primary job responsibilities include assisting customers with implementing the E3.series solution, troubleshooting and resolving customer usage topics, managing and tracking support tickets, and providing day-to-day customer support. Secondary job responsibilities include providing customer training or coaching and developing or updating training materials.
Minimum: Five years experience as a field application engineer or design engineer. Hands-on CAD experience with one or more schematic capture tools. Technical writing and or software specification development experience.
Preferred: Five + years experience as a field applications engineer focused on cabling and wire harness design.
The successful candidate will be self-motivated, have outstanding communication skills (both verbal and written), and the ability to manage multiple tasks effectively. Must be capable of working in both a team environment and individually. Strong customer relation skills are a must. The ideal candidate may spend 25% on-site with Zuken customers in multiple locations within North America.
This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Citizens.
Zuken USA Inc. offers a competitive salary, bonus, and benefits package. Please send your resume and salary requirements to email@example.com
Zuken is trusted globally by leading companies to optimize their electrical and electronic engineering design and related manufacturing processes. Our unique combination of proven experience, technological expertise and agility, creates electronic design automation (EDA) solutions and computer aided engineering (CAE) solutions that are innovative, dynamic and powerful.
The Company offers equal employment opportunity to all applicants for employment and all employees regardless of race, color, religion, sex, national origin, veteran status, disability, or any other status protected by applicable law.