Applications Engineer (Support and Services)

Role Profile

Position:          Applications Engineer (Support and Services)

Reports to:      Director of Customer Support

Education:       BSEE, BSCS, or Equivalent

Location:         Home office in the USA

Status:             Full-time

Job Description

Provide application technical expertise relative to the sale, deployment, and support of Zuken’s E3.series software suite to a wide range of North American industries (automotive, military, aerospace, machinery, power). The E3.series software suite focuses on the design and verification of electro-mechanical control schematics, control panel layouts, interconnection diagrams, wiring, cabling, and wire harness assemblies. Primary job responsibilities include assisting customers with implementing E3.series solutions, troubleshooting and resolving customer usage topics, managing and tracking support tickets, and providing day-to-day customer support. Secondary job responsibilities include providing customer training or coaching, and the development or updates of training materials.

Qualifications

Minimum:  Five years experience as a field application engineer or design engineer.  Hands-on CAD experience with one or more schematic capture tools. Technical writing and or software specification development experience.

Preferred:  Five + years’ experience as a field applications engineer focused on cabling and wire harness design.

The successful candidate will be self-motivated, have outstanding communication skills (both verbal and written), and have the ability to manage multiple tasks effectively.  Must be capable of working in both a team environment and individually.  Strong customer relations skills are a must.  The ideal candidate may spend 25% on-site with Zuken customers in multiple locations within North America.

This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR).  All applicants must be U.S. Citizens.

Zuken USA Inc. offers a competitive salary, bonus, and benefits package.  Please send resume and salary requirements to careers@zukenusa.com

About Zuken

Zuken is trusted globally by leading companies to optimize their electrical and electronic engineering design and related manufacturing processes. Our unique combination of proven experience, technological expertise, and agility, creates electronic design automation (EDA) solutions as well as computer-aided engineering (CAE) solutions that are innovative, dynamic, and powerful.

The Company offers equal employment opportunities to all applicants for employment and all employees regardless of race, color, religion, sex, national origin, veteran status, disability, or any other status protected by applicable law. 

Overview

How to Apply

Zuken Careers

Zuken USA Inc. offers a competitive salary, bonus, and benefits package.

Please send resume and salary requirements to careers@zukenusa.com

Location  

  • Home office in the U.S.

Zuken offers a competitive salary, bonus, and benefits package.

How to apply

Please send resume and salary requirements to careers@zukenusa.com