Support
On-Maintenance Customer Support Websites
Customers are demanding better service for their investments, and Zuken delivers. Our global support organization is prepared with flexible options to meet your unique needs.
With more than 10 support offices around the world, speaking more than eight languages, we'll help you get the most from your EDA investment by providing technical support, training and consulting delivered by the industry's most experienced experts in the field.
Whether you need on-line, phone, or face-to-face support, we have the resources to help you be successful.
LinkZ
Support website for Zuken Customers with a valid maintenance contract
ServiceNET
Support website for CIM-Team customers with a valid maintenance contract
Software Maintenance
Your design times are critical, you have targets to meet, you cannot afford to spend time investigating a possible solution. With Zuken's comprehensive maintenance program you have 24- hour on-line support, along with expert support from your local help desk and the latest Zuken software updates.
Customer Service Managers
Contact details for Zuken Customer Service Managers.
CADSTAR Key Replacement Policy
Zuken has two scenarios for Key Replacement, Defective Devices or Lost (or Stolen) Devices.