Types of Information Zuken collect
Zuken collects both personal and anonymous information from you when you visit Zuken Websites.
Defined as any information which relates to the individual, if they can be identified, such as your name, postal address, phone number, e-mail address or other contact information; title or place of employment.
Defined as means any information Zuken collects from you which is not capable of identifying you as an individual such as any information that is not associated with or linked to your personal information.
Collection of anonymous Information
Upon visiting and navigating through Zuken Websites, Zuken collects certain standard information that your browser sends to every website you visit automatically and stores it in log files. This includes information such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access Zuken websites, the pages you visited on Zuken websites and the website from which you linked to Zuken websites.
This anonymous Information does not permit Zuken to identify you as an individual and is collected for Zuken’s internal use only. This Information helps Zuken to measure and track your use of Zuken websites and allows Zuken to analyze trends, to administer the Zuken websites and to improve the content, structure, navigation and security of Zuken websites to the benefit of your future experience.
Collection of Personal Information
Why Zuken collects Personal Information
Zuken collects your personal information to better understand your particular requirements and to deliver a superior level of customer service. It enables Zuken to give you convenient access to information relating Zuken’s products and services as well as material for downloading. In addition, your personal information helps Zuken to keep you posted on the latest product announcements, software updates, special offers and events that might be of interest to you.
When Zuken collects Personal Information
Zuken only collects personal information that you provide, or which we collect through monitoring your use of the websites, in the course of providing you with Zuken products and services, or at Zuken marketing and sales events.
In General, you can visit Zuken Websites without submitting any personal information. However, in a number of situations, Zuken may ask you for personal information to provide a service or carry out a transaction that you have requested.
For example, Zuken may ask for your personal information
- When you submit a “contact” form to Zuken
- When you create a Zuken login account or when you are registered under “My Profile”
- When you download more detailed information (for example Product Datasheets)
- When you register for an event (seminar, webinar or conference)
- When you respond to a promotion by requesting further information
- When you register for customer support
Which Personal Information Zuken collect
By interacting with Zuken, Zuken may collect only personal information relevant to the respective situation. For example:
- Your contact details such as your name, phone number, email address and contact preferences
- Your email, phone and postal marketing preferences;
You are not required to provide any personal information, but if you decline to submit personal information, Zuken may not be able to provide you with the requested service or complete the requested transaction.
Use of Personal Information
Zuken may use your personal information to provide you with any information, products and services you have requested, to inform you about Zuken products and services and to keep you posted on the latest news on Zuken products and services, special offers and events which may be of interest to you.
For these purposes Zuken may contact you by post and phone and, if you give Zuken your prior agreement to do so, by email or other electronic means.
However, Zuken will not use your personal contact information for promotional and marketing communication unless you give Zuken your permission to do so.
In a number of situations, Zuken Websites offer you the opportunity to opt-in/opt-out of use of your personal information for promotional and marketing communication.
If you do not wish to receive promotional or marketing e-mails from Zuken, you may opt-out from this way of communication when you initially provide personal information or at a later date by updating your personal settings for preferences on the Zuken Websites within the area “My Profile”. You may also opt-out from receiving promotional or marketing e-mails by clicking the unsubscribe link which Zuken includes on all promotional or marketing emails or by notifying Zuken at the address specified at the bottom of any unwanted promotional or marketing email.
If you do not wish to receive such marketing or promotional mailings or calls from Zuken, you may opt-out from these ways of communication by updating your personal settings for preferences on the Zuken websites within the area “My Profile”. You may also request to be removed from Zuken mailing or call lists at any time by giving written notice to Zuken.
Please note, that not all reasons for communications with Zuken are covered by these opt-out procedures, only promotional or marketing related communication. Zuken may still at all times communicate with you, regardless of your opt-in preferences, in order to provide you with confirmation of a completed transaction (such as a purchase, service request), to provide you with information regarding a particular product you purchased, provide notification of changes of terms of service, or to provide you with important information about the use of a product that you have purchased or software that you have downloaded.
However, Zuken will respect your wishes not to receive promotional or marketing related communication.
Disclosures of Personal Information
Zuken will not share, sell, trade or rent your Personal Information to any Third Party,except as follows...
Disclosures to members of the Zuken Group
Disclosures to Third Parties
To provide you with superior service, Zuken may also share your personal information with Third Parties but only in the strictly limited circumstances set out below.
Disclosure to Distributors
Disclosures to Technology Partners
Disclosure to Service Providers
Disclosure for other reasons
Zuken may disclose your personal information, if required or permitted to do so, by law or in the good-faith belief that such action is reasonably necessary to comply with legal requirements or with legal process, to respond to legal claims or actions or to protect and defend the rights of Zuken or its Customers and the public.
International transfers of Personal Information
Zuken is a global company and your personal information may be transferred across international borders. Zuken wants you to know that this means that Zuken may also transfer your personal information to countries, including but not limited to the USA, which do not offer the same level of data protection as your country may do. By using the Zuken website, you agree to any such transfer of your personal information outside of your country.
Updating your Personal Information
Zuken understand that during your relationship with Zuken it may become necessary for you to change or update your personal information and communication preferences. Zuken attaches great importance to keep your personal information accurate, complete and up-to-date.
Security of your Personal Information
Zuken maintains a secure IT environment and has appropriate security measures - administrative, technical and physical - in place to protect your personal information from unauthorized access, use, or disclosure. To ensure continuous security of your personal information Zuken regularly reviews and enhances its data collection, storage and processing practices and security measures.
If you have established a Zuken Login account, your personal information is password-protected for your privacy and security. However, please note that it is your responsibility to keep your password confidential. We recommend you to change your passwords often using a combination of letters and numbers.
Although, Zuken strives to protect your personal information, please recognize that Zuken cannot ensure the security of personal information when you provide your personal information through the Zuken website or when you send your personal information by email, as the internet and email communications over the internet may not be secure. You accept that Zuken cannot be responsible for any loss or unauthorized interception of information transmitted via the internet which is beyond Zuken’s control.
Links to Other Sites
Zuken Websites are not structured or designed for the use of Children who are 12 or younger. It is Zuken's policy that a person must be 13 years of age or older to be allowed to enter personal information on Zuken Websites and submit such personal information to Zuken. Zuken will not knowingly accept personal information from children without parental consent. If Zuken learns that personal information is the information of a child under 13, Zuken will delete the information as soon as possible.
Effective Date: May 1, 2008