European & North American Business Report

Gerhard Lipski - Director of Western Market Sales

The foundations for growth have been created in the United States, while the introduction of PLM solutions is moving ahead in Europe. Zuken is aiming to become a long-term partner reinforcing the trust of our customers.

In the European and American markets, we have been making forthright efforts to continue growth while obtaining profit, without succumbing to the recession. We have managed to achieve a major leap forward in the US market in particular in 2008, and we continue to strengthen our efforts in this particular market. One of the consequences of this has been an enormous increase in the number of companies wishing to make use of Zuken as a business partner, and as a result we have been able to build a system of cooperation with companies possessing outstanding results in many different industries. Our solutions in the field of electrical design, cabling and wire harness design have developed even more than we had expected and there are signs that our business is set to increase substantially in this area.

The machine and automobile industries in particular are facing extremely difficult conditions. Companies in these industries are adapting for survival by reducing costs and increasing their productivity. The Zuken group is offering PLM solutions to such customers to assist them in making extensive reductions in costs.

In the European and American markets we are attempting to accurately establish the needs of individual countries and regions, to enable us to provide the best possible solutions to each one of our corporate clients while balancing our global strategy. This year we are planning to strengthen our staff and our sales channels in order to expand our system of support for new customers. We are also doing all we can to establish good relations with other vendors and to realize more comprehensive, wide-ranging solutions. We hope thereby to be more than just a vendor engaged in the provision of cutting-edge technology and processes, but also to the “Partner for Success” to all our customers.

In the midst of an increasingly severe business environment, the Zuken group will continue to strive to be trusted by our customers and to become their valuable, long-term partner.

Gerhard Lipski,

Director of Western Markets Sales

September 2009